Master essential workplace skills for proactive and professional Success
Basic LevelLeadership Skills
Workshop Atmosphere
Key Benefits
Learn how to work more professionally and apply it to both individual tasks and team collaboration
Reflect on your current working style to identify ways to improve work quality and efficiency
Strengthen essential work skills, recognize problems more clearly, and plan improvements in a structured way
Who should attend
Fresh graduate
Staff level with less than 10 years of work experience
Learning Points
Teamwork and Ho-Ren-So communication
Customer service with Omotenashi mindset
Professional informaion verification with the 3-Gens framework
Quality improvement through PDCA and Kaizen
Task planning and prioritization
Self-awareness and personal growth
Our Approach
Manga-learning: Su Su Pim book
Peer-learning & Reflection
Case Studies
Hands-on Activity
Workshop setting
Duration: 1-Day Workshop
Time: 9.00 – 18.00
Service available for Face-to-Face
Workshop Agenda
Teamwork
Myth about Teamwork
Ho-Ren-So
Customer-First
Omotenashi
Finding Unstated Need
Professionalism
3Gens
PDCA
Kaizen
Self-Management
Task Prioritization
Motivation & Goals
Must-Can-Will
Our Works
Case 1
Basic Business Mindset Workshop for Mitsubishi Pencil (Thailand)
Many companies hope to create a culture that promotes interaction and engagement between employees because it is through this interaction and exchange of thoughts between employees which gives rise to new values, innovative ideas, and better results for the company.
I would like to apply the HO-REN-SO topic in my work to improve teamwork and internal collaboration.
Nan
I was impressed by the topic of Omotenashi, and from now on, I would like to develop a stronger service mindset toward internal customers and colleagues from other departments.