Evaluation & Feedback Skills [EVA]
Equip managers and evaluators with the skills to evaluate fairly,
and drive performance and growth through impactful feedback
Workshop Atmosphere
- Improve the clarity, fairness, and consistency of performance evaluation by building a shared understanding of evaluation principles and scoring approaches among evaluators
- Strengthen evaluators’ ability to give constructive feedback that fosters accountability, reduces conflict, and supports employee growth
- Align individual and team performance more effectively with business goals through better communication, expectation setting, and follow-up
- Evaluator Roles: Those who need to monitor subordinates’ targets and evaluate the performance
- Key principles of building a fair and effective evaluation system
- Common types of bias in evaluations and counter actions
- Scoring criteria in both MBO and competency-based evaluations
- The purpose and impact of feedback (positive & constructive feedback)
- SBI Framework (Situation–Behavior–Impact) for fact-based feedback
- Practical tips for giving constructive feedback effectively
- Role-plays
- Case studies
- Group/Pair Discussion
- Peer-learning & Reflection
- Hands-on Activity
Duration: 1-Day Workshop
Time: 9.00 – 17.00
Service available for both Face-to-Face & online
Overview of Evaluation
- Key principles of fair evaluation: fact-based and aligned with criteria
- Reflection activity: Identifying common biases in evaluation
Scoring in Evaluation
- Scoring in Management by Objectives (MBO)
- Scoring in competency-based evaluation
- Case study exercise: Evaluation and scoring practice
Evaluation & Feedback Meeting
- Recommended meeting flow
- Providing fact-based feedback using the SBI Framework (Situation–Behavior–Impact)
- Role-play: Evaluation and feedback meeting practice
- Practical tips for constructive feedback
Key Points of Calibration Meeting
- Objectives of calibration discussions
- What to be done and what to avoid
